Silvermoon City, and its surrounding locations, was introduced in the Burning Crusade expansion pack. Silvermoon City is the capitol city for the Blood Elves, and as a capital city, contains all major player amenities: banks which are linked to the rest of the world, auction houses which are also linked, inns and trainers. With the exception of the warrior class, the city hosts all other class trainers. The absence of that particular class trainer is due to the fact that the warrior class is excluded to the Blood Elf race. Added during the expansion was the new jewelry crafting profession and trainers. This is the only place in the Eastern Kingdoms where players can train for jewel crafting.

Silvermoon City lies within a special zone known as Eversong Woods, along with a partnering zone named The Ghostlands. Players who begin as Blood Elves quest their way through Eversong Woods before progressing to the Ghostlands and then beyond. The collective whole of both zones, including the city, is known as Quel’Thalas

While both of these zones lie in the northernmost areas of the Eastern Kingdoms, north of the Eastern Plaguelands, they are not part of the normal geography of the rest of the world. They are considered instanced zones, but they differ significantly from dungeon instances. Dungeon instances are created dynamically for each player or party of players; however Eversong Woods and the Ghostlands exists for all players who currently occupy the zones, and can interact with the rest of the world through normal chat channels.

Due to the instanced nature of these zones, they are not connected to the rest of the world via the usual means. The only flight path which exists in this instanced area simply connects the two zones. Players can access the rest of the world through a special teleportation orb which will instantly transport the player to the Undercity. Opposing faction members, however, cannot access this orb, and must enter the zone via a portal between the Eastern Plaguelands and the Ghostlands.